From the 1st of September 2018 the 68 plate will be out!Read
At Vehicles 4 Business Ltd we are committed to giving you excellent customer service and treating you fairly. We are fully committed to providing the highest standards of client service and advice and we never forget that you have a choice of supplier and are grateful that you've chosen us.
Treating Customers Fairly (TCF) is one of the key principles set by the Financial Conduct Authority to ensure fair treatment of customers, by improving standards across the financial industry.
As a part of this, Vehicles 4 Business Ltd follows the relevant aspects of the Financial Conduct Authority's six guiding principles on how to engage with our customers. These are known as the 'Treating Customers Fairly' principles and govern how we communicate with customers, the level of service we provide and the fairness of our products and procedures.
We continually aim to understand the needs of our clients.
We ensure that the marketing of our products is appropriately targeted, clear, not misleading and highlights the risks/conditions as well as the key features/benefits of a product.
We make certain our clients understand the risks associated with our services at the outset of an instruction.
We keep our clients fully informed in a clear and fair manner that is unambiguous and not misleading.
We ensure our services are delivered with clarity and transparency and do not contain hidden conditions or rely on complex technical definitions.
Any advice provided will be appropriate and take into account the customer's individual needs and circumstances.
We take our clients' privacy seriously and ensure that our staff are aware of and follow rules in relation to data protection to ensure that clients' details are kept secure and confidential.
We take any complaint seriously and will deal with any complaints promptly and make improvements to our operations where required.
Please visit our complaints procedure page.
Very happy with the new vans... came earlier than anticipated and was a very smooth order from start to finish. Thank you again Tom & the team!
Excellent service. Thanks to Tom for sourcing the new van.
I cannot fault them. Tom explained everything and the whole thing took 10 days from order to delivery. They were far cheaper than the other companies I tried. I recommended them to a friend and they were well pleased as well.
Thank you to Tom for helping me get my new van, very easy to deal with from start to finish... explained everything so that I knew exactly what I was going into.. Love the van! 5 star!
We purchased two vans from Tom Fogg at Vehicles 4 Business after making contact via an internet search. From the moment we spoke with Tom he was nothing but helpful and supportive of our company needs being such a new business. Both vans were sourced by Vehicles 4 Business based on our company needs and budgets and they're really helping grow our business.
I fully recommend anyone who is looking for a company vehicle to get in touch Tom, he provided our quotes within the hour and was able to work with us when they were out of our budget range.
Van arrived earlier, all is well.
May i take this opportunist to commend you on your excellent sales performance. Your persistence and effort in securing this sale was outstanding. I say this as a customer who contacted lots of Low Cost Van sites and the only one who really pursued the business was YOU. Please never lose the desire to make things happen, it will sustain you in the tough times and enrich you in the good times.
Thank you, it was a pleasure doing business with you.
Very quick delivery, answered all my questions & explained everything about how the lease & hire packages work... Thanks very much to Tom for all his help. Highly recommend these guys!
Great service.. highly recommend the team. Peter and Tom were fantastic to myself and my partner with any question we had... van arrived and looks amazing. Thanks very much guys!
I've got my van delivered last tuesday , to my door step , very good service , very good company , Tom helped me getting everything sorted , my business needed a new van that copes with new ULEZ requirements . and they make it happen very quick thank you! i called V4B cos they had great reviews on google ....Here is mine . can't recommend it highly enough
Thanks to Tom for sorting everyhing out for my new van, very quick and helpful throughout the process!
sorry for delay, we're very pleased with the new van.
"We bought the van for specific reasons and it's surpassed all our expectations. Dealing with Peter Fogg was an absolute pleasure, no pressure, he couldn't have been more helpful, nothing was too much trouble. I would have no hesitation in recommending Vehicles4business"
Take this as a review of my last four dealings. Me and my employees are all very happy with the vehicles that you have provided.
The service was really impressive, very smooth transition, good dialogue and delivery.
Very happy as a business to deal with you on a regular basis, and definitely will do business with you in the near future.
Great service, thank you to the team!
Had my new Renault Trafic Sport delivered yesterday and looks superb! Thank you for a very easy process... tom was able to explain how finance lease & contract hire differ and was very understanding with someone who had no idea which to choose. 5* rating all the way!
Tom at vehicles 4 business was brilliant to deal with from start to finish,
answering and returning every call and email promptly he explained
everything in detail and helped me through the purchase of a fantastic crew
van which im delighted with, i can highly recommend Tom and the team at
vehicles 4 business
5* Service. Thanks guys, love my new van!
Great service, easy to deal with, reasonable price. Will be using again. Highly recommended!
Couldn't be happier with their service. Quick, simple and 0 stress. 10/10
Absolutely brilliant service received from the whole team from the beggining and throughout, would definitely recommend!
Excellent service throughout, look forward to dealing with you again in the future.